Overview

Guest reviews

TripAdvisor rating 4.5 from 2962 reviews

TripAdvisor Traveller Rating. Based on 2962 reviews.

Excellent
46.5% 1377
Very good
39.7% 1176
Average
10.6% 313
Poor
2.1% 62
Terrible
1.2% 35
  • Sleep Quality 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
  • Cleanliness 4.5

80th Birthday Celebration

We booked 2 twin rooms for my aunts 80th birthday. The room for my aunt had inappropriate pictures above the bed but otherwise the room was nice. The hotel was very clean with lots of staff around. The breakfast room was very nice and a great variety and choice of freshly made hot and cold food. The hotel is right next to 2 tram stops and only 5 mins walk from a main train station so very easy to get around.

AngharadL2 4

Beautiful hotel not far from the centre.

What a lovely hotel! We arrived early morning and the amazing staff was nice to check us in before the afternoon. Reception staff were very polite, friendly and professional. We had a room with a terrace as we were upgraded. The room & bathroom were of a good size, we liked the high ceiling, the terrace was great! The only reason why I didn’t put 5* is because we felt that the mattress was too soft, otherwise everything else was perfect!! The hotel is 2 tram stops from the Zoo, 20 minutes ride from central station. Trams are outside and round the corner from the hotel. We would definitely reccomend this hotel! Thank you.

Travel43577750328 4

It's OK.

If I booked today, I would have chosen a place closer to city center for the price. Hotel was clean and quiet.

wj8kb836oj 3